The New NHS Plan: What It Means for You

About this plan and our NHS contract

We are an independent GP practice but we hold a contract with the NHS. This means we must follow national guidance, so care is consistent across England.The new NHS plan is about making care easier to access, more joined-up, and right first time.

What’s changing in general practice

  • More choice in how you contact us – phone, online, or in person.
  • Faster access to the right professional – nurse, pharmacist, physio, mental health practitioner, or GP.
  • Better use of technology – online forms and video consultations.
  • Joined-up services – closer working with hospitals, pharmacies, and community teams.

Other parts of the NHS plan

The NHS plan is not just about GP practices – it sets out changes across the whole health service. This means patients will see improvements in how hospitals, community services, mental health support, and social care work together. The aim is to reduce waiting times, make it easier to move between different services, and give people more care closer to home rather than always relying on hospital visits.Key changes include:

  • Prevention amd early help – lifestyle support and proactive health checks.
  • Digital NHS – test results, prescriptions, advice online.
  • Workforce – wider healthcare team, not just GPs.
  • Long-term conditions – better planned reviews for diabetes, asthma, heart disease.

What this means for you

  • Quicker access to care
  • More choice in how you contact us
  • Team-based care with a wider range of professionals
  • Joined-up care across services

What stays the same

  • You remain registered with our GP practice
  • NHS care is still free at the point of use
  • You can still book appointments as before

How you can help

  • Tell us what you need via the online form or phone.
  • Be open to seeing the best professional for your needs.
  • Share feedback to help us improve.
  • Call 999 in a life-threatening emergency.
  • Use NHS 111 online or by phone for urgent but non-emergency needs.

Frequently Asked Questions

Because the right professional can often help you quicker.
Yes, we are independent but work under an NHS contract.
Absolutely, if that’s what your needs require.
Yes. We use approved NHS systems and follow strict data protection rules.